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Just got a Blaze, do I have to delete my Charge?

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‎06-14-2016 13:38

‎06-14-2016 13:38

I just upgraded to a Blaze. I am ready to set it up. When come to here to the Dashboard, it goesnt give me the option to add a device. Do I have to delete my Charge?

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Accepted Solutions

‎06-14-2016 15:00

‎06-14-2016 15:00

No, you can have a Charge and a Blaze on the same account. You can't setup a device via the web, however. You need to use an app on a computer or phone to add a device to your account.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎06-15-2016 00:07

In response to MikeF

‎06-15-2016 00:07

See this Fitbit help doc at  http://help.fitbit.com/articles/en_US/Help_article/1715/

Alao make sure your fitbit software is up to date. 

View best answer in original post

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3 REPLIES 3

‎06-14-2016 15:00

‎06-14-2016 15:00

No, you can have a Charge and a Blaze on the same account. You can't setup a device via the web, however. You need to use an app on a computer or phone to add a device to your account.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎06-15-2016 00:07

In response to MikeF

‎06-15-2016 00:07

See this Fitbit help doc at  http://help.fitbit.com/articles/en_US/Help_article/1715/

Alao make sure your fitbit software is up to date. 

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‎06-18-2016 07:28

In response to MikeF

‎06-18-2016 07:28

Thank you, this helped. And all seems to be well with the Blaze now.

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