01-17-2017 12:47 - edited 01-17-2017 15:48
01-17-2017 12:47 - edited 01-17-2017 15:48
Just got my fitbit blaze why does it took so long to update?
Edit: Fixed
Answered! Go to the Best Answer.
Best Answer
01-18-2017
03:47
- last edited on
07-24-2025
17:30
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-18-2017
03:47
- last edited on
07-24-2025
17:30
by
MarreFitbit
It's great to see you around @SohilP and @Rich_Laue thanks for stopping by.
I am glad to hear that the updated was successful and that your tracker is now working. If you need anything else, do not hesitate in posting it.
Catch you later. ![]()
Best Answer01-17-2017 15:45
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-17-2017 15:45
My last Blaze update took less than 5 minutes.
Why did yours take longer.
What device where you updating through?
How full was the memory?
Where you str3aming music or video?
How reliable was the internet?
Using wifi or cellular data? Android phones Bluetooth and WiFi share the same antenna, which can slow things down.
Normally if not much hapoens killing the app and restarting is a good idea.
Best Answer
01-18-2017
03:47
- last edited on
07-24-2025
17:30
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-18-2017
03:47
- last edited on
07-24-2025
17:30
by
MarreFitbit
It's great to see you around @SohilP and @Rich_Laue thanks for stopping by.
I am glad to hear that the updated was successful and that your tracker is now working. If you need anything else, do not hesitate in posting it.
Catch you later. ![]()
Best Answer01-18-2017 11:53
01-18-2017 11:53
It took mine hours to update but it finally happened. Now the problem I have is that the only thing I can see on my screen is the logo and fitbit.com/setup
Any idea on what can be done?
Thanks
Best Answer01-21-2017 16:42
01-21-2017 16:42
try and see if you have any updates? try again
Best Answer01-21-2017 16:59
01-21-2017 16:59
Best Answer
01-29-2017
10:57
- last edited on
07-24-2025
17:30
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-29-2017
10:57
- last edited on
07-24-2025
17:30
by
MarreFitbit
Best Answer