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Keep receiving notifications, tracker is not paired

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‎06-17-2017 14:57 - last edited on ‎06-19-2017 05:55 by Moderator Alum

‎06-17-2017 14:57 - last edited on ‎06-19-2017 05:55 by Moderator Alum

I had a Fitbit Blaze but gave it to another person. I removed the device from my account but the other person is receiving my text messages and alerts. How do we get my info completely removed from the blaze?

 

Moderator edit: Subject for clarity

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‎06-17-2017 16:10

‎06-17-2017 16:10

The Blaze has been removed from your account, but hasn't been removed from your phone. Go to your phones Bluetooth settings and remove the tracker from their. 

Best Answer

‎06-19-2017 05:56

‎06-19-2017 05:56

It's great to welcome you @Lisa1955 and @Rich_Laue thanks for stopping by.

 

I would like to know if the instruction provided by our friend @Rich_Laue worked? Since I agree with him, once you delete your Blaze from your bluetooth settings it will stop receiving your notifications.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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