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Keeps re starting

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‎05-10-2017 09:29

‎05-10-2017 09:29

My Fitbit blaze keeps re setting and going to a blank screen then comes on again??

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‎05-10-2017 09:41

‎05-10-2017 09:41

Have you contact.fitbit.com yet?

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‎05-14-2017 13:43 - last edited on ‎04-04-2025 11:05 by Fitbit Moderator

‎05-14-2017 13:43 - last edited on ‎04-04-2025 11:05 by Fitbit Moderator

Hi there @Daniella1987. Good to see you in the Community Forums! 🙂

I'm sorry you're having problems with your tracker resetting itself. Have you tried to manually restart it to see if that makes a difference? If not, You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot. Also, if that doesn't help, setting up the tracker as a new device could do the trick. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

Let us know if you still need more help after doing that. We'll be happy to help you out!

Ferdin | Community Moderator, Fitbit

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