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Left/reset button on Blaze doesn't work

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I left a message yesterday but can't see my message in the topics.

 

The left/reset button on my blaze doesn't work. I have tried to reset by pressing the bottom right and left button together but has no affect. 

The buttons press in, if I start a workout or look at another screen, it will not let me return to the watch format afterwards. The only way I can do this is by putting the Fitbit on charge. 

 

My Fitbit is only seventeen months old and is the second Fitbit I have had in two and a half years. Please help as it is no longer of use to me.  

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Hello @AntJ, thank you for sharing all this information. Sorry for the late reply. 

 

I can see that I've responded in this other thread of the Community and your information has already been forwarded to the Support team.  

 

Keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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