06-30-2020 16:39
06-30-2020 16:39
What is the official life expectancy of the Blaze?
06-30-2020 17:01
06-30-2020 17:01
Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options
06-30-2020
17:22
- last edited on
07-05-2020
04:03
by
AlvaroFitbit
06-30-2020
17:22
- last edited on
07-05-2020
04:03
by
AlvaroFitbit
Thank you.
Moderator edit: removed personal information
06-30-2020 17:23
06-30-2020 17:23
I've had mine since about 2015. Still working.
06-30-2020 19:42
06-30-2020 19:42
@DaveStrickland mine lasted two years, but people vary in how long their devices last.
Do return to edit your post. You must have replied with an automated signature, so your website, employer and details are visible in this very public forum.
06-30-2020 20:54 - edited 06-30-2020 20:55
06-30-2020 20:54 - edited 06-30-2020 20:55
Mines still going since 2015 as well
But I agree it depends on many things. Mostly how its being charged
Wendy | CA | Moto G6 Android
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07-04-2020 19:41
07-04-2020 19:41
Mine still is being used, but not by me
07-06-2020 12:41
07-06-2020 12:41
GOOD LUCK and BUYERS BEWARE...... I just got off the horn with "customer service" . I have a product that stopped working after updating the firmware and it basically "bricked" the unit that was a gift from a recently passed relative. They simply said "sorry it was defective and replaced once" Evidently it was a refurb that was gifted to me and I am OUT.
So I will have to look for a new solution to fix this but am REALLY reluctant to purchase any product from these people if this is the way they stand behind there products. I wasnt even offered a thing. Simply a "Sorry about your luck Mr..."
07-07-2020 16:21
07-07-2020 16:21
For me, almost 4 years. My Blaze just stopped recharging, so I guess I'm out of the tracker game.
07-08-2020 12:40
07-08-2020 12:40
So far I've never gotten any kind of answer from Fitbit on this question.
My first device was a Flex that lasted a little over 2 1/2 years. I charged it when it needed charging but would sometimes leave it on the charger overnight and was told that would shorten the life.
Replaced it with a Blaze and was as conscientious as possible about never leaving it on the charger longer than it took to get a full charge. That seemed to get me an extra year - it lasted 3 1/2 years. The extra year aside, the death spiral was almost identical. Sudden but small drop in how long it would go between charges that lasted for months followed by quick drops (think half-life) over successive charges until it just stopped working. Said another way, I got a reliable standard life (8 days on the Flex and 5 days on the Blaze) that dropped by a day (7 days Flex and 4 days Blaze) and lasted for months that way. Then over a period of 3 charges it went from 4 days to 2 days to 1 day then dead.
07-08-2020 15:17
07-08-2020 15:17
Yep. That's exactly how mine went, too.