05-17-2017 14:17
05-17-2017 14:17
Any one else have the problems of whole days not being counted towards days of weekly exercise ? Tuesday's stats will not post towards my weekly goal
05-18-2017 05:36
05-18-2017 05:36
Hey there @Robbzilla. Great to see you in the Community Forums! 🙂
I'm sorry to hear that your stats are not being counted correctly. I'd just like to make sure... none of your information for a specific day is showing up on your dashboard but other days are or how is it exactly happening?
Is there a chance you can attach a screenshot of how it looks?
In the meantime, I can recommend probably logging out of your account and logging back in with the same email address and password. Once you've done this, try to set up your tracker as a new device. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.
Let me know how it goes!
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