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Lost proof of purchase

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‎02-22-2018 06:26

‎02-22-2018 06:26

Hi

 

my mums blaze isn’t working but she is unable to find proof of purchase. 

 

Is there anything she can do? 

 

 

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‎02-22-2018 06:28

‎02-22-2018 06:28

Hi there @Kerryb1985. Great to see you in the Community Forums! 🙂

 

If she's having problems with her Blaze but doesn't have a proof of purchase, have her get in touch with the Support Team (click here) and explain she doesn't have the proof of purchase and they will check the warranty based on the pairing date.

 

Hope this helps. Anything else, I'm here to help!

Ferdin | Community Moderator, Fitbit

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