Love the Blaze

[LillyIsabelle]

So on Tuesday I suck the $200 in to the blaze and it was worth every penny I'm going to start being really active and it track everything I am going to do. Thanks Fitbit for being here for us

[SunsetRunner]

Have fun with your 'buddy'

[LillyIsabelle]

Thanks I love it so far and cute image

[SunsetRunner]

[gramajan13x]

Hi, HELP, PLEASE? I just got a Blaze fitbit. I put in fitbit.com/setup. I immediately received this "red" message, this website has been reported as unsafe. What do I do now & how will set up my blaze? Thanks for any help.

[SunsetRunner]

Does the message appear in any Internet browser? @gramajan13x

[LillyIsabelle]

You can set it up right on the app no need to go to the website @gramajan13x

[gramajan13x]

Hi, Thanks for your response, but how do I get the app?

[gramajan13x]

Hi, I went to google chrome & got the "set up" but when I clicked on everything I got to get started & it said that bluetooth is connected, so put the dongle in. Does Blaze have a dongle? I don't have one. Boy, this is more work than cleaning toilets.

Thanks for any help.

[LillyIsabelle]

Go to the play store or App Store on your phone and download Fitbit

[gramajan13x]

Thanks, I already have it on my iphone6, ipad & Fire, but I want it on my computer. Thanks

[SunsetRunner]

To sync with Fitbit Connect, the dongle is required.

Also currently getting a message from Microsoft Smartscreen that the setup page currently would be unsafe.

There's also a Fitbit App which can be downloaded from the Microsoft Store for free for Windows 10 which can use bluetooth of the computer or the Fitbit Dongle.

[gramajan13x]

Hi again,
I didn’t get a dongle with my Blaze fitbit. I don’t feel that I should have to purchase one, it should be included in the price.
Thanks


Sent from Mail for Windows 10

[SunsetRunner]

@gramajan13x

It's possible to go to this setup page directly and it doesn't give the error message when using this link:

https://www.fitbit.com/uk/setup

Feel free to contact the support team regarding the dongle.. no promises (feel it should have to be included as well or mentioned on the product page to be able to purchase seperately if not having a dongle already), though happy had the dongle myself from another tracker..

http://contact.fitbit.com

[gramajan13x]

Sent from Mail for Windows 10
Hi I did that & it says it is already installed, but not on my Blaze. It still says the same thing as before, even with holding the buttons down.

[DerrickS]

@gramajan13x That's very strange. Just to be clear, you are are getting this error when you go to www.fitbit.com/setup and not some other site? Going to www.fitbit.com/setup is definitely the right place to download the Fitbit Connect for your computer or to be redirected to the correct app store to download the Fitbit App.

Also, just to be clear, you are still seeing 'go to fitbit.com/setup' on your Blaze even after it's paired to your Fitbit account? If so, restarting your Blaze should help. Click here for instructions on how to restart your Blaze.

Please keep me posted!