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Malfunction?

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‎09-20-2017 15:05

‎09-20-2017 15:05

Feel like my Fitbit is breaking down! Kcals doesn't seem to register correctly....on the app it shows 54kcals from a 45min training session, 84kcals from a 4.5mile hill walk?

 

Also my heart rate monitor is very erratic...usually just shows resting heart rate which is always 74, very rarely shows a continuous track of it.

 

any help most welcome.

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‎09-20-2017 20:24

‎09-20-2017 20:24

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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