help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Message notifications on Blaze and screen not responding to swipes or taps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-10-2016 07:32

‎07-10-2016 07:32

Notifications screen shows as "on" but indicates "not connected".

My screen does not easily respond to either swipes or taps.

Best Answer
0 Votes
2 REPLIES 2

‎07-10-2016 07:38

‎07-10-2016 07:38

an additional note: I

have already restarted my Blaze and this did not solve the issue

Best Answer
0 Votes

‎08-05-2016 04:22

In response to beth2

‎08-05-2016 04:22

A warm welcome to the Community @beth2. Thanks for troubleshooting this inconvenience by yourself. I would like to know if you keep having problems with your Blaze? If you are, I recommend restarting the tracker a couple of times more. Also, could you tell me which phone you have so I can provide you the correct troubleshoot regarding your notifications? In the meantime, please check that your phone is a compatible mobile device.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes