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Messages and calls not working "Caller Unknown"

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‎07-22-2019 18:29 - last edited on ‎07-24-2019 14:48 by Moderator Alum

‎07-22-2019 18:29 - last edited on ‎07-24-2019 14:48 by Moderator Alum

I never had any issues before but about 2 weeks ago nothing is showing up. If I get a text it will vibrate and then just say "View Messages". If my phone is getting a call it doesn't always show up and if it does, it is on the last 2 or so rings and it always shows up as "Caller Unknown". I have reset my blaze and phone multiple times, uninstalled and reinstalled the app, and now I'm just at a loss.. What can I do?

 

Moderator edit: Subject for clarity

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‎07-24-2019 14:48 - edited ‎07-24-2019 15:15

‎07-24-2019 14:48 - edited ‎07-24-2019 15:15

Thank you for reaching out to the Community @Torilynnej, it's nice to see new faces around. Sorry for the delayed response. Smiley Happy

 

Thanks for posting your inquiry here! Resetting your Fitbit was a great workaround, thanks a million for trying different steps with your phone too. It's odd your notifications aren't working. Please take a look of this post to make it connect properly, it also gives some extra tips to make it work more efficiently. If this doesn't work I'd like to confirm what model of phone you're using.

 

Keep me posted. 

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