01-23-2017 17:12 - edited 01-23-2017 17:13
01-23-2017 17:12 - edited 01-23-2017 17:13
Hi. I was triyng to sync my blaze to my phone but it would not syc. Checked blaze settings but I couldn't find bluetooth.
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Best Answer01-24-2017 00:54
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-24-2017 00:54
Bluetooth is permanently on in the Blaze so there are no settings to find.
Has the Blaze just stopped syncing to your phone or has it never synced?
If never, have you checked that your phone is supported at www.fitbit.com/devices ? Can I also check that you are trying to connect via the fitbit app rather than the phone's bluetooth settings.
If it's just stopped syncing then you could try the restart procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
Give this a few tries though as it doesn't always work.
01-24-2017 00:54
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-24-2017 00:54
Bluetooth is permanently on in the Blaze so there are no settings to find.
Has the Blaze just stopped syncing to your phone or has it never synced?
If never, have you checked that your phone is supported at www.fitbit.com/devices ? Can I also check that you are trying to connect via the fitbit app rather than the phone's bluetooth settings.
If it's just stopped syncing then you could try the restart procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
Give this a few tries though as it doesn't always work.
01-24-2017 13:35
01-24-2017 13:35
Best Answer