help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Blaze and the Mobile App

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-19-2018 09:17

‎12-19-2018 09:17

Just in the last few days, My Blaze and the Mobile App wont show my active minutes for some reason.  Do I need to reset My Blaze?

Best Answer
0 Votes
1 REPLY 1

‎12-19-2018 17:23

‎12-19-2018 17:23

Since there isn't a reset door the Blaze I would say no to that @Jimdm, there is a restart process and a shutdown.

 

Have you had any active minutes?

What are active minutes?

Learn more about active minutes and how they're calculated

How do I restart my Fitbit device?

Troubleshoot a problematic device by turning it off and then back on.
Best Answer