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My Blaze battery will not charge.

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‎12-31-2017 05:38 - edited ‎12-31-2017 05:41

‎12-31-2017 05:38 - edited ‎12-31-2017 05:41

My Blaze which I bought 3/26/16 will not charge. I tried all the troubleshooting fixes.

Screen is black. Two little green lights on the back are still flashing.

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2 REPLIES 2

‎01-01-2018 06:21

‎01-01-2018 06:21

It's great to welcome you @tess131, thanks for troubleshooting this by yourself.

 

Could you please be more specific about the steps you have tried so far? In the meantime, I recommend taking a look at this post and follow the instructions provided there.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎01-01-2018 11:19

In response to AlejandraFitbit

‎01-01-2018 11:19

I cleaned the back of the Blaze and I cleaned the charger also with alcohol and soft toothbrush and dried. I moved the charger from a wall outlet and plugged it into my computer. It will not charge. It stays black. So there is no way to do a restart since pushing the buttons does nothing. It still is tracking my steps when I open my app on my phone the steps show up. It will be 2 years old in March. Which people are now telling me I’m lucky it lasted this long. Disappointed!

Sent from my iPhone
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