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My Blaze is not turning on

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‎03-24-2018 10:58 - last edited on ‎03-26-2018 08:07 by Moderator Alum

‎03-24-2018 10:58 - last edited on ‎03-26-2018 08:07 by Moderator Alum

 My Blaze isn't turning on. I am from Singapore the warranty is over, I cant find a service! What is the solution. I tried charging it but no battery symbol or the sensor light its dead.

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4 REPLIES 4

‎03-24-2018 11:15

‎03-24-2018 11:15

Have you tried restarting it? Press and hold the left button and bottom right button together for 15 secs. See if that gives it any life. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎03-24-2018 21:20

In response to N8teGee

‎03-24-2018 21:20

No response 

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‎03-25-2018 07:17

‎03-25-2018 07:17

Mine is doing the same thing. Charged all night, but nothing on the screen. I’ve held the buttons in for 15 seconds. Nothing.

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‎03-26-2018 08:06 - edited ‎03-26-2018 08:07

In response to AYPY

‎03-26-2018 08:06 - edited ‎03-26-2018 08:07

A warm welcome to the Community @Astri, @AYPY and @N8teGee thanks for stopping by.

 

I appreciate the efforts in trying to fix the screen issue you are having. @Astri since the troubleshoot provided didn't work, I recommend keeping an eye on your inbox for further assistance.

 

@AYPY I would like to know if you have contacted our support team, have they offer you a solution for this?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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