My Blaze went back to setup screen after being activated for several months

[orod327]

After my wife and I went on a vacation and I did not take my charger, therefore my battery died. I recharged my Blaze but now it is stuck on setup mode, what do I do? I logged out and re-logged in but no luck, plus it is not syncing of course to my moble app.

[Rich_Laue]

Im not sure i understand what yo logged out of, but it wont have any affect on the Blaze, which is telling you to set it up again. The battery went dead and it forgot what account that it is attahes to. It needs to be setup again.

[orod327]

I actually got it working again.  All I did was hold the bottom right button (Select) and Back button for about 10 seconds and that did the trick.

[AngelaMa]

Hello @orod327 welcome to the Fitbit Community! 🙂 I'm glad to know your Blaze is working properly after the restart you performed 🙂 @Rich_Laue thanks for your cooperation! 

I'll be around if you have any questions! 😉