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My Blaze won't setup with my iPhone

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‎07-07-2020 16:08 - last edited on ‎10-21-2021 19:25 by Fitbit Moderator

‎07-07-2020 16:08 - last edited on ‎10-21-2021 19:25 by Fitbit Moderator

Hi! I just got a new iPhone and set up my Bluetooth to sync with my Blaze. However, the Bluetooth is no longer in settings on my Blaze and my Fitbit not syncing correctly with my app. Is there a new place that Bluetooth went? Thanks!

 

 

Moderator Edit: Clarified subject

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‎07-12-2020 15:50

‎07-12-2020 15:50

Hello @AmandaAguilar  there has never been anything to setup in the phones bluetooth.  

When changing phones,

If the old one is around, and on. Log out of the Fitbit app and remove the Blaze from the phones bluetooth.

 

On the new phone

Load the forbit app

Log into your Fitbit account.

Accept any permissions requested.

That is it, your new phone is setup. 

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