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My Blaze wont turn on

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‎09-11-2017 00:45 - last edited on ‎06-22-2019 22:33 by Moderator Alum

‎09-11-2017 00:45 - last edited on ‎06-22-2019 22:33 by Moderator Alum

My blaze wont turn on I tired putting it on the charger nothing I tried holding the buttons to reset t nothing. Also the green light army blinking. Is there anything I can do? Or is it completely dead ?

 

 

 

Moderator edit: subject updated for clarity 

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‎09-11-2017 08:22

‎09-11-2017 08:22

Hey there @Cjohnson90! 🙂 Welcome to the Community Forums!

 

I'm sorry to hear that your tracker is not responding at all 😕

 

Just for curiosity, have you noticed if it still syncs to the app and it's just not turning on or it's completely dead? If you've already tried putting it in the charger and to restart it to no avail, I don't think there's much else that can be done to get it working again. 

 

I've gone ahead and escalated your case to the Support Team for them to take a closer look and help you out with this. Please keep an eye on your inbox for further instructions.

 

Anything else, I'm here to help and hope to see you back on track soon!

Ferdin | Community Moderator, Fitbit

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