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My Fitbit blaze is tracking steps when I’m not even wearing it.

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I have not had my Fitbit on all morning and it’s saying I’ve taken 10,942 steps. It has been on my night stand all morning!! Can someone tell me how to fix? I’ve reset it a few times and I’ve reset the app at the same time. Not sure how to fix? 

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A warm welcome to the Community @Tls1020! Let me help you with the issue you're experiencing. I appreciate the restarts that you've performed, in this case the steps that you got need to be deleted by logging a driving activity

 

It's pretty weird that you got those steps if you weren't even using it. Please reply to the following questions: 

 

- In the activity graph, you're able to see at what time they were took. Was your Blaze still on your night stand?

- Is it the first time that this happen? 

 

Keep me posted! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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This is happing to me how did you fix it my Fitbit blaze says between 1/3 this morning I have 52 active minutes and burnt 1,500 calories. Help please x

 

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This is also happening to my Fitbit 

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Am kind of pleased it’s not just me . 

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It's great to see you around @Hannah74@DaveC450 and @Tls1020

 

It's pretty weird that you're seeing activity when you weren't using your Blaze. I would like you to make sure that there are no activities logged in your Dashboard that might be affecting the data you're getting in the morning. Also, you can learn more about it by checking what are active minutes? 

 

You can learn more about it by checking how does Fitbit estimates how many calories you've burned

 

Let me know how it goes. I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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minutes ago
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Hi Your response to my message sheds no light on my said message.
What’s activities logged on dash board
What are active minutes
Why check my calories
If my step count is wrong which I know it is then all data is wrong. Could
my Fitbit be faulty . I would most definitely not recommend this product to
anyone .
Thanks Dave


--
Dave Cooke 0860658049
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Thanks for getting back @DaveC450. The activities that you can manually log in your Dashboard can be walk or run and this is what can give you extra data even when you didn't do it at the time it's specified in the Dashboard. 

 

You can check here about active minutes and how does Fitbit estimate how many calories you've burned

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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