02-25-2016 16:21
02-25-2016 16:21
When I try to pair my Blaze with my phone (Samsung Galaxy NOTE 3), I get an error that says 'pairing rejected by blaze'. Blaze is set to 'pair' under 'bluetooth classic'
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12-02-2018 05:19
12-02-2018 05:19
@Astew19927 it sounds like your trying to pair the Blaze to the phone instead of setting it up through the Fitbit app.
The setup of the Blaze to your son's account must be done through the Fitbit app, there is no reason to go into the phones bluetooth menu.
Trying to do it through the phones Bluetooth is suppose to give the error "Blaze rejected pairing"
Please set it up the way you had setup your Ionic and do everything through your son's Fitbit app.
PS please go into your phones Bluetooth and tell your phone to forget the Blaze, maybe the command is remove, failure to do this will cause your notifications to still go to the Blaze
02-25-2016 16:23
02-25-2016 16:23
never mind, tenth time is the charm. I got it to work now.
02-26-2016 18:06
02-26-2016 18:06
How did you get it to work?
02-26-2016 18:26
02-26-2016 18:26
02-26-2016 18:39
02-26-2016 18:39
02-26-2016 19:17
02-26-2016 19:17
03-06-2016 19:09
03-06-2016 19:09
I tried that 12,000 times. As well as restaarting my phone. UGH! I can't get it to work. I charged it the last couple of hours and now customer service is closed. So annoyed
03-06-2016 22:45 - edited 03-08-2016 03:16
03-06-2016 22:45 - edited 03-08-2016 03:16
@Glowormia are you trying to setup your Blaze to your account? If so you need to do this through the app. The app then connects the Blaze to the phone.
Www.fitbit.com/setup
03-07-2016 11:08
03-07-2016 11:08
Blaze cannot find my phone (Samsung Galaxy S6 Edge). Says Blaze (Classic) connected as input device.
03-08-2016 03:18
03-08-2016 03:18
When the Blaze says cannot find the phone, is thos after accepting the choose on both the phone and the Blaze?
03-10-2016 23:18
03-10-2016 23:18
03-10-2016 23:33
03-10-2016 23:33
@craig_angela which BT are you trying to pair?
The BT classic, for music control, or are you trying to connect the tracker to your accont
03-10-2016 23:56
03-10-2016 23:56
03-10-2016 23:58
03-10-2016 23:58
03-11-2016 21:38
03-11-2016 21:38
03-12-2016 15:25
03-12-2016 15:25
03-14-2016 06:41
03-14-2016 06:41
Hello Everyone! Thanks for the details that you've mentioned about the set up issue that you're getting.
I would like to clarify that when you're setting up your tracker using the Fitbit app in your phone, you don't have to set it up using the phone's Bluetooth settings meaning that you have to go to the Fitbit app and follow this procedure.
In case you're using Windows 10 in your computer, currently, it's not possible to set up your tracker using the Bluetooth it has. Instead you will need to plug the Dongle or use the Fitbit app.
Hope this helps. Keep me posted.
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03-15-2016 11:56
03-15-2016 11:56
My Blaze won't stay paired to my iphone. Several times a day I have to make my phone forget my Blaze and then restart both devices in order to receive text and phone alerts on the Blaze. And even after I do that it only works for a couple of hours and then stops again.
03-17-2016 10:25
03-17-2016 10:25
Same. It's a pain. I have noticed that when my phone is paired with my car's bluetooth, my Blaze will not connect to bluetooth, no matter what I do. And afterwards, when I get out of the car, I have to shut everything down and start up again to get it to pair. This is a huge inconvenience since my phone automatically connects to my car when I get in.
@TLMDC wrote:My Blaze won't stay paired to my iphone. Several times a day I have to make my phone forget my Blaze and then restart both devices in order to receive text and phone alerts on the Blaze. And even after I do that it only works for a couple of hours and then stops again.
03-17-2016 16:15
03-17-2016 16:15
@TLMDC A warm welcome to the Community! It's pretty weird that your notifications aren't staying set up. I would like you to make sure that you're not connecting any other Bluetooth device to your phone because that may be the reason why the notifications are unlinking.
If you're not using any other device, then please follow this troubleshoot.
@dawnierae Hey there! As mentioned in the above post, there's going to be interference if you're using two Bluetooth trackers. You can learn more about it by checking The Fitbit app for iOS is interfering with my other Bluetooth devices.
Let me know how it goes. Hope it helps.
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