02-25-2016 16:21
02-25-2016 16:21
When I try to pair my Blaze with my phone (Samsung Galaxy NOTE 3), I get an error that says 'pairing rejected by blaze'. Blaze is set to 'pair' under 'bluetooth classic'
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10-25-2018 09:02 - edited 10-25-2018 09:06
10-25-2018 09:02 - edited 10-25-2018 09:06
Sorry @KML85 I'm not sure what link your reffering to.
Is your Fitbit app setup on the unknown phone that your having trouble with?
I gave links to the setup instructions above.
Your tracker is only able to sync or send notifications and sync through BTLE, bluetooth classic is only used for music control.
You mention not seeing options but I'm not sure which options being asked about.
12-01-2018 18:52
12-01-2018 18:52
I upgraded my fitbit Blaze to Fitbit Ionic, I gave my Blaze to my son, he has a Samsung 9 phone. The Blaze is rejecting the pairing, why?
12-02-2018 02:29
12-02-2018 02:29
12-02-2018 05:19
12-02-2018 05:19
@Astew19927 it sounds like your trying to pair the Blaze to the phone instead of setting it up through the Fitbit app.
The setup of the Blaze to your son's account must be done through the Fitbit app, there is no reason to go into the phones bluetooth menu.
Trying to do it through the phones Bluetooth is suppose to give the error "Blaze rejected pairing"
Please set it up the way you had setup your Ionic and do everything through your son's Fitbit app.
PS please go into your phones Bluetooth and tell your phone to forget the Blaze, maybe the command is remove, failure to do this will cause your notifications to still go to the Blaze
12-02-2018 11:56
12-02-2018 11:56
08-24-2019 15:08
08-24-2019 15:08
My blaze classic keeps telling me couldn't connect
08-24-2019 15:57
08-24-2019 15:57
Hello @blkhank what are you doing in the Blaze when you get the message that it can not connect?
08-25-2019 05:30
08-25-2019 05:30
08-25-2019 07:06
08-25-2019 07:06
If your doing it from this screen, of course it will fail. This can not be done by the user.
Is your Blaze all ready set up and syncing? If not then open the Fitbit app and do an add device.
09-19-2019 13:22
09-19-2019 13:22
@Rich_Laueso longest story short. The Fitbit App actually does not connect the tracker to your phone but your account, correct?
09-19-2019 13:42
09-19-2019 13:42
The App sets up the tracker to your Fitbit account. After the Tracker has been setup to the Fitbit account.. The Fitbit app should then ask the user for permission to make the tracker a trusted Bluetooth device. Once the user gives Fitbit permission the Fitbit app will then attach the tracker to the phones Bluetooth.
When changing phones, the user simply downloads the Fitbit app, logs into their Fitbit account, the app will ask for a lot of permissions, of which one of them is to connect the tracker to the Bluetooth.
The only reason to open the phones Bluetooth is to remove the tracker from the list of trusted Bluetooth devices. This is a good step to do when the app is having problems syncing and needed when setting up the tracker for a second time. BTLE devices are usually not discoverable when they are currently trusted devices.
09-19-2019 13:48
09-19-2019 13:48