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My blaze stopped synchronization (sleeping/battery/for sure stopped upon installing the latest patch

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‎10-14-2017 22:17

‎10-14-2017 22:17

My blaze stopped synchronization (sleeping/battery/for sure stopped) upon installing the latest patch on 10/13/2017

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‎10-15-2017 02:21

‎10-15-2017 02:21

Hi, @Motab, the first thing to try is a restart (repeat twice more if it doesn't work the first time).  If that doesn't help I would recommend logging out of your app completely and logging back in again and then force a sync.

 

Hopefully that will get it syncing again.  If not, here is a help article about sync troubleshooting.

 

Let us know what works for you.  Welcome to the forums.

Sense, Charge 5, Inspire 2; iOS and Android

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