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My blaze will not stop vibrating and won't turn on

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‎12-11-2016 07:05

‎12-11-2016 07:05

My blaze won't turn on but it won't stop vibrating. It appears as though it is fully charged. 

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4 REPLIES 4

‎12-11-2016 07:22

‎12-11-2016 07:22

Have you tried to restart it? Do it several times


http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎12-12-2016 04:09

‎12-12-2016 04:09

Welcome to the Community @Mdsa and @WendyB thanks for stopping by.

 

I would like to know if the instructions provided by our friend here worked? If the restart procedure didn't work, as suggested, feel free to get in touch with our support team. For a faster response you can contact them via phone or chat.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎12-12-2016 10:23

In response to AlejandraFitbit

‎12-12-2016 10:23

It didn't work. I can't get to display screen
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‎12-12-2016 17:08

In response to Mdsa

‎12-12-2016 17:08

Thanks for the troubleshoot that you've done @Mdsa! In this case, I would like you to contact Customer Support so they can further assist you. 

 

Hope this helps! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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