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My fitbit blaze isnt counting all my steps

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‎03-29-2017 12:20

‎03-29-2017 12:20

Ive had my fitbit for about 5 days now and have noticed that it doesnt count all my steps. I have even counting the steps out myself to make sure.. any one elses do this, anyone know how to solve it or is it broken.. im probably doing it wrong!

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‎03-30-2017 11:17 - edited ‎03-30-2017 11:20

‎03-30-2017 11:17 - edited ‎03-30-2017 11:20

I've noticed you are new around @Harris1986, so let me give you a warm welcome to our Community. Cat Embarassed

 

I've moved your post from the Charge HR to the Blaze board so this can help other users find their answer in a faster way. If the Charge HR is not tracking your steps properly, my recommendation is checking that all the personal information saved in your account is right, then measure the stride length following these instructions and change it from the Fitbit.com Dashboard. Test the Fitbit and let me know if you have more questions.

 

I'll be around! 

Marlen S. | Community Moderator

What's for breakfast?Check others recipes and share yours!
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