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My fitbit blaze no longer tracks sleep or exercise

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‎02-10-2018 03:17

‎02-10-2018 03:17

I would like to know how to return my fitbit Blaze, because it will no longer track sleep or exercise. 

I recieved this Blaze on the 19th of December 2017, and it worked well until Monday of this week. It still measures my heart rate and step, counts the flight I walk up in a day, I have reset it a dozen times, but it still will not track my sleep or exercise.

The reason I wanted it was for this, and now it just makes me go....

GRRRRRRRRRRRR

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‎02-10-2018 13:27

‎02-10-2018 13:27

Does the app give you a reason for no sleep stages? 

As for returning you will need to look at the return policy at the place of purchase. 

Have contacted support yet? 

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