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My fitbit will not pair with Samsung Galaxy note 8

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‎10-20-2017 05:29

‎10-20-2017 05:29

I actually have a samsung 6S and my fitbit was pairing with it now all of a sudden it does not even come up as a discoverable device in my bluetooth.  I also just got a Samsung Galaxy note 8 (my work phone) and it won't pair either.  so frustrating anyone have any ideas how to fix this?

 

thanks

 

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‎10-20-2017 10:05 - edited ‎10-20-2017 10:12

‎10-20-2017 10:05 - edited ‎10-20-2017 10:12

@Debtul is ypur Blaze currently connected to your account? 

Are you saying the Note 8 will not sync?

 

You should be able to install the Fitbit app, log in, and the sync should start. You might be asked to grant a permission or two.

Please check the help doc on why won't my fitbit sync.

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‎10-20-2017 10:24

In response to Rich_Laue

‎10-20-2017 10:24

Thank you i actually had the iPhone 6 and apparently your Fitbit will bond with your phone so I had to uninstall my Blaze shut off my Bluetooth and then reinstall it and sync it with my Galaxy Note 8 but thank you it's working now



Sent from my Samsung Galaxy smartphone.
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