My new Fitbit Blaze won't receive notifications

[HollyS16]

Had a new blaze for Xmas and it won't receive texts...calls... any notifications at all. I've been through the online help and adjusted my Samsung s8 etc and the settings on the fitbit. Nothing  .. any ideas??

[Emilyspence]

I am having exactly the same problem with my fitbit blaze and Samsung s8 driving me crazy.

[Kimbers24]

Yep I'm having the exact same problem it's driving me crazy too!!!! 

[BAdams33]

I’m having the same issue. I have the iPhone 8. It will not show notifications. 

[Michelle2006]

Mine won’t eithier for my iPhone 6.  Tried everything 

[GSarah]

I have a Samsung Galaxy S6 and have been given Fitbit Blaze for xmas. I can receive notifications but it only displays 'new message' and doesn't give any content of the message. I have followed all instructions that I can find still to no avail.

If fitbit is only compatible to IOS (Apple) then they should not market to android users. If anyone has any solutions I would be grateful for the help.

At the moment I am a very disappointed customer!!

[Kimbers24]

I have just managed to solve the issue try enabling the notification widget in the advanced settings in your fitbit app and it should work! Hope this helps 

[HollyS16]

I did that initially and still nothing..  then randomly it started working late last night. Who knows but glad I wasn' the only one struggling. Thanks for the messages 

[GSarah]

O.k. I worked out how to receive my messages on my blaze watch that didn't just say 'new message'.

I have a Samsung galaxy S6.

Go to your app settings in your phone 

Select messages

then select more settings

then turn on enhanced messaging

This has now enabled my watch to show me the text message in full.

🙂 Hope this helps.

[ConfusedS8]

Do like me and get rid of ya fitbit. I'e spent the majority of Xmas day trying to get my fitbit to receive text and calls from my S8 without any joy. Ive followed every instruction / tip available. Dont waste ya time. Take it back.

[Anvil3127]

Did you manage to solve this i also have the s8 and the blaze and everything is working except for the notifications its really driving me crazy. 

[baz2126]

I am having exactly the same problem with my fitbit blaze and a Sony Xperia Z5 compact. No emails, messages or phone alerts and no GPS in multisports. It syncs OK but nothing else. I too have had a long online 'chat' with customer services all to no avail.

[JKF11]

My husband spent 4 hours trying to figure it out yesterday and an hour on the phone to Fitbit support today and the final answer from them is the Samsung S8 is not fully supported so certain features work and certain features don’t (one being notifications) and I now have to pay to send the Blaze back to the Netherlands recorded delivery! (I ordered it direct from Fitbit.com) Annoyed is an understatement! 

[Michelle2006]

I have an iPhone 6 and I can only get calls showing up

Get Outlook for iOS

[Anvil3127]

So its officially supported but isnt totally supported well done gg fitbit. And what does downloading outlook do in terms of helping this problem?

[HollyS16]

Mine is fully working now with the s8. I had to make sure my phone was accepting notifications from all the apps I wanted to use and it just randomly started working that night. No issues now and fully supported by my phone 

[Anvil3127]

I just got mine yesterday so maybe its just a matter of time. Do you have that advanced setting called somethig like notification widget turned on as well? 

[ConfusedS8]

Unfortunately I was unable to get any further than you. Everything but notifications. Practised what I preach. Took it back, now looking into getting a Samsung gear3. Gonna do a bit of research 1st tho. Good luck. I was lucky that I got a return code from Fitbit so that I was able to return it as it wasnt fit for purpose.

[baz2126]

This has to be one of the most unreliable and temperamental bits of garbage going. Mine (which was new on Christmas day) won't even sync now!

It wont:

• Sync
• Give notifications of it's own making i.e. 'time to move'
• Give alerts for phone calls
• Give alerts for emails
• Give alerts for messages
• Connect to GPS on my Android 7.1 phone
• Give alerts as to steps not taken.

In short ~ it's worthless and seriously fails to live up to it's advertised purpose or ability. It is just not fit for purpose.

Purchased at John Lewis and tomorrow will be returned there. This was my main Christmas present. Thanks Fitbit....

[GSarah]

Yeh i did
I posted how i did it

However go to apps
Open your message app
Go to more settings
And turn on enhanced messaging.

Worked for me. Good luck