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My pink band is getting dirty

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‎10-29-2017 17:43 - last edited on ‎10-30-2017 06:25 by Moderator Alum

‎10-29-2017 17:43 - last edited on ‎10-30-2017 06:25 by Moderator Alum

Was wondering why my pink strap looks like it is covered in ink?? Only had it a week and it's gone dirty looking an I payed £30 more just for a rose gold frame an pink strap.

 

 

Moderator edit: Subject for clarity

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3 REPLIES 3

‎10-30-2017 06:27

‎10-30-2017 06:27

A warm welcome to the Community @Lisatyson. If you are seeing that your wristband is getting dirty, I recommend taking a look at our wear and care article and follow the cleaning procedure provided there. If after following these steps you keep seeing it dirty, please provide me with a photo of it. 

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎11-06-2017 10:03

In response to AlejandraFitbit

‎11-06-2017 10:03

Hi thanks for getting. My strap looks stained I've tried cleaning it. I have photos off it but this won't let me send them. 

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‎11-08-2017 05:39

In response to Lisatyson

‎11-08-2017 05:39

Thanks for the update @Lisatyson. Since the instructions provided in the wear and care article didn't work, I recommend keeping an eye on your inbox for further instructions.

 

See you around. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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