03-31-2017
14:46
- last edited on
04-06-2017
09:11
by
MarcoGFitbit
03-31-2017
14:46
- last edited on
04-06-2017
09:11
by
MarcoGFitbit
My blaze wont hold a charge more than 8 hrs since updated. It used to hold one for a week...... what to do?
Moderator Edit: Clarified Subject.
Best Answer03-31-2017 14:48
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
03-31-2017 14:48
Welcome to the forums!
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If it doesn't help Contact Support
http://help.fitbit.com/?cu=1
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Best Answer04-06-2017 11:19
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-06-2017 11:19
Hello @Steele12, thanks for joining us, it's great to have you on board! It's nice to see you too @WendyB, I hope you're doing well. ![]()
@Steele12, I moved your post from the iOS board to the Blaze board where it will get more attention from our Community members. I'm curious to know if your tracker is still not holding a charge after following @WendyB troubleshooting steps. If you're still having trouble, please let me know so I can check this further.
I hope you have a great day, if there's anything else I can do for you, feel free to reply! ![]()
Best Answer04-07-2017 10:04
04-07-2017 10:04
Contact Support
http://help.fitbit.com/?cu=1
Best Answer