03-31-2017 14:46 - last edited on 04-06-2017 09:11 by MarcoGFitbit
03-31-2017 14:46 - last edited on 04-06-2017 09:11 by MarcoGFitbit
My blaze wont hold a charge more than 8 hrs since updated. It used to hold one for a week...... what to do?
Moderator Edit: Clarified Subject.
03-31-2017 14:48
03-31-2017 14:48
Welcome to the forums!
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If it doesn't help Contact Support
http://help.fitbit.com/?cu=1
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Wendy | CA | Moto G6 Android
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04-06-2017 11:19
04-06-2017 11:19
Hello @Steele12, thanks for joining us, it's great to have you on board! It's nice to see you too @WendyB, I hope you're doing well.
@Steele12, I moved your post from the iOS board to the Blaze board where it will get more attention from our Community members. I'm curious to know if your tracker is still not holding a charge after following @WendyB troubleshooting steps. If you're still having trouble, please let me know so I can check this further.
I hope you have a great day, if there's anything else I can do for you, feel free to reply!
04-07-2017 10:04
04-07-2017 10:04
Contact Support
http://help.fitbit.com/?cu=1