03-25-2017
14:47
- last edited on
03-26-2017
09:32
by
MatthewFitbit
03-25-2017
14:47
- last edited on
03-26-2017
09:32
by
MatthewFitbit
3rd fitbit blaze today and it won't even charge.
Moderator Edit: Clarified subject
03-25-2017 15:31
03-25-2017 15:31
What is happening when you put it in the charger? It won't show that it is charging until it has been setup.
03-25-2017 15:39
03-25-2017 15:39
@Otc Have you set up the Blaze yet? As @RLLangley mentioned, until the tracker is set up it will not show anything but "Fitbit.com/setup" on the screen.
Here is a link to the Blaze User Guide that may help you.
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
03-25-2017 16:05
03-25-2017 16:05
Just get a square shape when on the charger and it had been for 2 hours.take it off and blank no charge at all.
03-25-2017 16:07
03-25-2017 16:07
The set up screen is'nt coming on.It is blank.The charge is'nt taking.
03-25-2017 16:28
03-25-2017 16:28
Have you tried another USB charger? Just to ensure that isn't bad.
03-25-2017 16:33
03-25-2017 16:33
Yes,they sent a new one in the box and I tried the old charger,the same one really with the same result.I already know I have to get another one.Its the tracker.Getting frustrated with it now.
03-25-2017 16:34
03-25-2017 16:34
When you plug it into a powerd up charger you should feel a slight vibration. Now let's try a restart, while in its charger press and hold the button in for at least 3 seconds.