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Needing to re-boot Blaze every day

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‎01-20-2017 04:17

‎01-20-2017 04:17

My Blaze is 2 months old. For the past 2 weeks about I have had to re-boot the Blaze in order for it to Sync with the iPhone app just about every morning. This may be related to a software upgrade recently but I am not positive on the timing of the upgrade versus the issue appearing. If I do not re-boot the Blaze the battery will dischage within a day. I assume this is because the Blaze is continuously searching for the iPhone. The iPhone is a 5s

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‎01-23-2017 03:28

‎01-23-2017 03:28

Welcome to the Forums @hateIt. Thanks for troubleshooting this inconvenience by yourself. I would like to know if you keep having problems syncing your tracker? If you do, I recommend following the instructions provided in the I can't sync my tracker - iOS app post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-24-2017 03:32

In response to AlejandraFitbit

‎01-24-2017 03:32

                                         Yes, I am still having issues. Reading the link you provided does not help. I am not having issues syncing per se. I am having issues with the Blaze connecting to my iPhone. What is happening is that almost EVERY day my Blaze stops connecting. By this I mean, first thing in the morning, or sometimes after an hour or so I open the app and the app will not find the Blaze. Re-booting the Blaze fixes the issue every time. It is not the iPhone since EVERY time I get into my car the iPhone syncs with the car. It is either the Fitbit app or the Blaze and I would guess the Blaze since re-booting it fixes it every time. The Blaze is only 2 months old. For the first 4 or 5 weeks I did not have this issue. 

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