help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New Blaze and it stopped working, screen went blank.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-29-2018 04:20

‎11-29-2018 04:20

Recently purchased a Blaze Fitbit, worked for two months and screen went blank. Tried different outlets to ensure power, green lights in back kept flashing, but screen remained blank. Was checking Fitbit store and see that this model has been discontinued. What's our options, do we send it back to Fitbit and get it fixed knowing their not selling them anymore?  From the number of post, it would seem that this model has some known problems!

Best Answer
0 Votes
1 REPLY 1

‎11-29-2018 06:14

‎11-29-2018 06:14

Hi, @Court007! Have you tried restarting your Blaze? It seems that often that takes care of the problem. Also, I have had a Blaze since the beginning and use it several times a week, it still works great for me! If you think of the millions of units sold compared to the possibly hundreds of problems posted on here, you'll realize that the people who have no issues far outnumber those that do.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer