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New Blaze display malfunction

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Out of the box, my blaze display has intermittent lines popping up or white boxes covering the items... I presume this is a malfunction and I should return the watch.... Anyone else have this problem?
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Hi @Trrylynn

 

Should normally not required since new..

 

Feel free restarting the tracker:

 

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'


When the issue remains, the tracker needs to be exchanged. Fastest at the store of purchase (with receipt). There can be a phone number on the receipt, so feel free to contact the store first (so they can keep a tracker aside to exchange).. Cat Embarassed

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Hello Trrylynn welcome to the Fitbit Community! Did you try the restart advised by @SunsetRunner? If you did and your tracker's display is not working properly I would recommend to contact customer support so they can advise how to proceed. 

 

Keep me posted! Smiley Very Happy

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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