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New Blaze doesn't work outside the charger

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‎10-19-2016 01:44

‎10-19-2016 01:44

Hi! I received a new Blaze yesterday. I have set it up and has been updated . The display is working fine while it is in the charger. But outside the charger the display is not working. It's a blank screen. Do I need to return this or am i missing a step here? Help!!
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‎10-19-2016 02:03

‎10-19-2016 02:03

Try hitting a button

Owns both an Alta and a Blaze. Crew Commissioner for the LSPD (Los Santos Poilce Crew) in Grand Theft Auto Online (Xbox One). CEO of 666 Industries (Grand Theft Auto Online). Addicted to Member Berries.
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‎10-19-2016 06:09 - last edited on ‎03-05-2025 07:56 by Fitbit Moderator

‎10-19-2016 06:09 - last edited on ‎03-05-2025 07:56 by Fitbit Moderator

Hey guys @Jayabhutani @Driver8666! Good to see you around 🙂

@Jayabhutani, following @Driver8666's suggestion, when out of the charger if you press any button it doesn't respond at all? Have you tried to restart it by pressing and holding the left and lower right buttons for 1012 seconds? This should reboot the tracker and make it work.

If that doesn't work, feel free to get in touch with the Support Team and they will be happy to help you out with this!

Let us know if you need anything else!

Ferdin | Community Moderator, Fitbit

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