12-27-2016 14:11
12-27-2016 14:11
I set up and then charged my new Blaze this morning. This afternoon, it is dead. It won't turn on and I have it plugged into my computer and it is not responding (no battery indicating that it is charging)
On my Charge HR, there was place to push to do a hard re-boot. Is there a similar re-set button on the Blaze?
12-27-2016 16:27
12-27-2016 16:27
@JayeH5 You can try restarting the Blaze, which is done by pressing and holding the left and lower right button together until you see the Fitbit Logo.
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
12-27-2016 17:09
12-27-2016 17:09
Try charging it with the wall AC, it sounds like your computer went to sleep and didn't charge it all the way. I use an iphone plug and always charge mine in the wall, I don't leave my laptop on. Just don't leave it plugged in overnight, just the 2 hours or so to charge it up.
There are mixed feelings on leaving them plugged in too long. I am paranoid, and don't charge my phone or laptop overmight, the LI batteries I think can still build up a memory, even though the experts claim they cannot.