New Blaze unresposive

[Alison_Lloyd]

I took my new Fitbit out of its packaging this morning, it originally shoed the blue diamond motif and then the screen went blank, I have been charging it for 90 minutes but it is still not showing anything, and the back of it is starting to get hot - does it need a full charge ?.

Moderator edit: subject updated for clarity 

[WendyB]

It should charge for 1.5 to 2 hours and then you need to set it up

Here are the instructions:

http://help.fitbit.com/articles/en_US/Help_article/1873

[Alison_Lloyd]

thank you - I have tried several times but nothing is happening​

[Rich_Laue]

It should not be getting hot at all. 

You might want to exchange it at the place of purchase