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New Blaze wont turn on

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‎07-12-2017 10:29 - edited ‎07-12-2017 10:30

‎07-12-2017 10:29 - edited ‎07-12-2017 10:30

Just bought a new Blaze connect it to the computer to charge and nothing happens its been on charge for 3 hours and still wont turn on and nothing comes on the screen. Needs some help please the charger works because a friend put is blaze into the holder and the battery icon comes up on his.

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3 REPLIES 3

‎07-12-2017 10:34

‎07-12-2017 10:34

Have you tried plugging the charger into a wall outlet instead of the computer?

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‎07-12-2017 12:01

In response to TracyV125

‎07-12-2017 12:01

Yes I have and still nothing been on charge four hours now
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‎07-13-2017 05:11

‎07-13-2017 05:11

A warm welcome to the Community @hardingmatt83 and @TracyV125 thanks for stopping by.

 

If your tracker is not turning on, I recommend restarting it. After the restart procedure, please take a look at this post and follow the instructions provided there.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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