help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New Fitbit Blaze does not work, ok when charging but in its wristband does.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-25-2016 13:54

‎12-25-2016 13:54

Ok when charging but does not work at all when in it's wristband whether held in the hand or attached to my wrist. Tried the reset but that did not work, cannot turn off without being able to see the screen, can anyone help?

Best Answer
0 Votes
1 REPLY 1

‎12-26-2016 06:31

‎12-26-2016 06:31

Sounds defective. I would return it to where ever you bought it. This would be the Fastest way.

 

Otherwise Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes