03-27-2017 06:42
03-27-2017 06:42
About a month ago my fitbit lost its direct connection to my phone. Now all of my updates are manual. This weekend it stopped syncing entirely. Why is this going on? I am thoroughly frustrated with my fitbit. I am sick of these forced updates and essentially the update dissables my fitbit. I have had fitbits aria surge and blaze now for 3 years. Right I doubt I will ever get another one. I am done.
03-27-2017 07:11
03-27-2017 07:11
I am having the same issue. My Fitbit has not synced since Friday, March 24th. I am very frustrated as my data gets reported to my insurance company which rewards me with saving on my plan and points that can be used to purchase items. When my Fitbit does not sync, there is no going back to get credit for that day's workout. I have had this problem in the past. I am on my third Fitbit and what may well be my last. It is very frustrating to have my device, not function properly. It is not syncing on my phone or my online account.
03-27-2017 08:44
03-27-2017 08:44
Check your Blaze settings @Anotherworld and @DrCynthia please unable always connected and all day sync. Always connected helps the tracker stay connected, and bonds the tracker to the phone. All day sync will initiate a sync, I believe once an hour, or at least at regular intervals.
I'm finding my dashboard seems to say the last sync happened when I know the app was closed.
03-27-2017 09:34
03-27-2017 09:34
I am having the same problem, my blaze has stopped syncing as of Friday, March 24. Is there anything that can be done to get the system back and operating properly. I had a surge prior to the Blaze and never had a problem over a three year period. The band finally broke and I was forced to buy another device. the blaze is not nearly as reliable as the Surge. I have had various problems with it from day one, now it no longer works to sync information for exercises. What up with this???