No caller ID on my Blaze from LG G4

[Scott_miscyh]

Hello,

I just bought my FITBIT Blaze yesterday and went through the setup process. Everything worked okay except it took almost 20-25 minutes to complete the process. After setup is done, I get the vibration when I receive the call but it does not show the name from my caller ID. It just shows unknown call. Any idea how do I fix it? I have LG G4 that does not look like a supported device which does not make any sense as LG G3 is supported. Any one else having these issues with LG G4?

Thanks and I apologize if this issue has already discussed and solved - I could not find when I serched the forum.

Thanks,

[FerdinandFitbit · Accepted solution]

Hi there @Scott_miscyh. Welcome to the Fitbit Community!

It seems like the LG G4 is not a supported device and it actually works different for every devices so that the LG G3 is supported, doesn't necessarily mean that the LG G4 is but this doesn't mean either that it will not be eventually. I would say, keep an eye on the list of compatible devices for whenever it becomes compatible.

Any other question you may have, let me know. I'll be glad to help!