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No sleep tracking data

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‎09-11-2016 11:05 - last edited on ‎11-14-2018 17:24 by Moderator Alum

‎09-11-2016 11:05 - last edited on ‎11-14-2018 17:24 by Moderator Alum

3rd night with Fitbit Blaze..no sleep tracking. it innermittenly and selectively tracks data. had sync. issues..no messaging. phone..samsung grand prime

 

 

Moderator edit: subject updated for clarity 

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‎09-13-2016 07:20

‎09-13-2016 07:20

Hello @turb0wed welcome to the Fitbit Community! I was reviewing the list of supported devices and noticed that the Samsung Grand Prime is not on the list. Some devices are not in the list of compatible devices but that does not mean are not compatible. Is just that we cannot guarantee that all the features will work or it wont present any issue in the future as it has not being fully tested. This is why I recommend to try the troubleshoot for notifications advised on this post. Regarding your sleep I would recommend to restart the tracker and test if for the night. 

 

Let me know if this helps! 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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