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Not able to connect Fitbit Blaze

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I received a Fitbit Blaze as a gift and I'm having problems even cutting the device on wondering if anyone else has had this issue?

 

 

Moderator edit: subject updated for clarity 

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Cutting the device? Connecting did you mean?

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@Bangel58 have you read the holiday setup guide, that is found at the of each forum? 

To turn it on simply press any button, but you'll only see the address to download the fitbit software until it is setup. 

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It doesn't power up at all.. I've tried charging it 3 different ways it's just not turning on at all.
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