07-08-2017
12:48
- last edited on
07-11-2017
10:18
by
FerdinandFitbit
07-08-2017
12:48
- last edited on
07-11-2017
10:18
by
FerdinandFitbit
I noticed that when I'm pushing my kids on the stroller my Fitbit does not track my steps. Also if I stand in place but swing my arm with my watch on, it tracks a step per swing! What's going on? Can I trust my device?
Moderator edit: Clarified Subject
07-08-2017 13:49
07-08-2017 13:49
Hello @Mrsvillatoro, it sounds as if your tracker is working properly.
You tracker is mounted to your arm and looking at arm motions, specifically arm motio s that are expected to be seen while the feet are stepping.. Standing still and swinging the arm would be the same as if you where running on a treadmill or running in place.
While pushing a cart there is not much atm motion, and the tracker thinks it v is sliding actoss the floor.
07-08-2017 16:45
07-08-2017 16:45
10-17-2018 18:41
10-17-2018 18:41
Was this resolved? I’m having the same issue.
10-17-2018 19:33 - edited 10-17-2018 19:35
10-17-2018 19:33 - edited 10-17-2018 19:35
Probably not @Jenniferussell1, at least not until the human arm is redesigned to allow the hand to move up and down while attached to a fixed object.
This is one of the drawbacks to having a wrist based tracker as Fitbit, Garmin and Apple have.
The plus side is that a few arm movements may be counted as steps and I found over the week/month it all averages out