help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not getting map after running workout

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-21-2016 05:18

‎05-21-2016 05:18

Hi everyone. I've been using my Fitbit Blaze for few days now and I have a problem with maping my running workout. Before run I've connected fitbit with my phone (GPS and Bluetooth are on), got "lets go" screen and everything looked fine. But after run, i can not see any map connected with this workout, only distance, time and other stats. What am I doing wrong? 

Best Answer
0 Votes
1 REPLY 1

‎05-23-2016 08:18

‎05-23-2016 08:18

A warm welcome to the Community @Kostka. Regarding the mapping inconvenience you have, have you checked that your phone is a Compatible Mobile Device. If it is, please check that your Fitbit app is Updated by following @MarreFitbit instructions.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer