Not receiving calls on HTC Desire 530

[Chrisco11]

Hi there,

I was just please wondering why my blaze won't receive call or message notifications?

and when I do a test notification it works only on the odd occasion?

Why is this so Please! 🙂

Also I have another problem also with syncing my Fitbit app from my phone to update my app information, do I have to turn Bluetooth off as it syncs when it likes and I'm not sure how to do it as it has a mind of its own I have to turn Bluetooth off then repair and yeah ANY KIND info and or help and ur Time in helping me would be very much appreciated. It really would I would thank you SO much!

Also I have a HTC Desire 530 Android Phone also thanks Heaps and have a great day cheers so much regards Chris

Moderator edit: Clarified subject and body format

[FerdinandFitbit]

Hi there @Chrisco11. Welcome to the Fitbit Community Forums! 🙂

I was taking a look at the list of compatible devices and it seems that the HTC Desire 530 is not a supported device 😕

This is the reason why you might be having problems to sync it and receive notifications. Just as a side note, be sure that when you're using a compatible device, you're keeping the Bluetooth on as this is the way it will sync to your tracker and will update your dashboard.

Anything else you may need, I'm here to help!

[Cerynity]

I am also not receiving text msgs or calls. I have a Samsung galaxy 8. Thanks

[Chrisco11]

Thanks champ ur a legend buddy cheers

[FerdinandFitbit]

You're very welcome @Chrisco11! 🙂

@Cerynity, welcome to the Community  Forums! 🙂

In your case, your phone should be compatible. Recently, we're having some problems with the Bluetooth connectivity between Fitbit trackers and Samsung Galaxy S8 and S8+ phones. For more information on this, you can take a look at this post.

Anything else I can help you with, let me know!