Not receiving text/call notifications from iPhone 10

[PJM22]

I recently upgraded to iphone 10 and since then I have not been receiving notifications for calls and texts.  I went through the troubleshooting and just worked with a tech on chat with no success.  Anyone else having this issue?

Moderator edit: Updated subject for clarity

[FerdinandFitbit]

Hi there @PJM22. Great to see you in the Fitbit Community Forums! 🙂

I'm sorry to hear you're having problems with your Blaze not receiving notifications from your iPhone 10 😕

I'm not sure what you've tried so far but here's a few things that I an recommend:

First, give your tracker a restart. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

Then, remove your Blaze from the connected Bluetooth devices. Go to the Bluetooth settings on your phone. On your connected devices, look for your tracker. Tap on it, then choose the option that says "Forget this device".

After this, make sure to sync your tracker to avoid losing any unsynced information and then attempt to set it up as a new device. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

Hope this helps and please, let me know how it goes!

[PJM22]

All of this as been done on my own and with Fitbit support. It did not help.

Sent from my iPhone

[DAVIS58]

Ditto here...

[PJM22]

My call was supposed to be sent to a “higher level” and I still have not heard anything. Very disappointed.

Sent from my iPhone

[Kayak-Yak]

My Blaze stopped recieving notitfications from my iPhone 6s wo days ago.  Your suggestions and everything else I've tried have not helped.

[VNAIK]

I've started having similar issues lately. No Notifications for call, messages and my heart rate sensor stopped working as well.