Not receiving text messages using Textra app android

[Arlenne]

I recently changed the texting app on my phone to the Textra... now I'm not receiving the texts on my Blaze.
Samsung Edge 7

[Rich_Laue]

I'm not sure what settongs are in textra.
Preview enabled?
Did ypu change the default messaging ptogram in the Sounds and notifacations?
Do you see popups on your lock screen?
These are just some of the thoughts that cone to mind.

[Angie_Shuda]

Hi-
Did you ever find a solution to this? I am having the same issue with my Ionic.

Thanks!

[AlejandraFitbit]

Welcome to the Community @Angie_Shuda, @Arlenne and @Rich_Laue thanks for stopping by.

Have you checked if this app appears in your notifications options? If you haven't, I recommend doing the following:

1. Tap the tracker icon
2. Tap Notifications
3. Tap App Notifications
4. Select the app you prefer
5. Sync

If you don't see the app you want to select in there, that means that it is not compatible with Fitbit.

I hope this helps, let me know the outcome.