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Not recording kms correctly

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‎11-22-2016 13:56

‎11-22-2016 13:56

I have run a number of races using app on phone with gps and it's telling me I've run more kms than I have which effectively is ruining my split times
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‎11-23-2016 13:06

‎11-23-2016 13:06

@Karrynstevens thanks for stopping by and for bringing this up to my attention! In this case, in this case I suggest that you use the "Run" activity for GPS data, even when you're walking. Also, I recommend contacting our Support Team to report this to them. In that way they can properly file a record of this issue on their end. 

 

Good luck and keep me posted! 

Mariam | Community Moderator, Fitbit

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