Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not seeing sleep stages every day

Replies are disabled for this topic. Start a new one or visit our Help Center.

I know this was a problem early in September.  I am seeing it now.  I have the sensitivity set at high.  I find the answers concerning sleep logging for the Blaze to be confusing.  I am using a Google Pixel phone.  I have a brand new Blaze.  It has the sleep stages for just one night so far.  I got the Blaze last Friday.

Best Answer
0 Votes
2 REPLIES 2

Hey there @BillDrew. Great to see you in the Community Forums! 🙂

 

I'm sorry you're having problems to see the sleep stages on your dashboard. We were having problems with this as you mention, earlier this month but it seems to have been fixed for most users. If you're having problems with this, I'd like to know... Do you still see a sleep record but instead of sleep stages, it's just your sleep pattern or you don't see any sleep records at all?

 

In the case that you see a sleep pattern only, there are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

  • If you slept in a position that prevented your tracker from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your tracker higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your tracker to bed).
  • If you slept for less than 3 hours.
  • If your tracker’s battery is critically low.

Keep that in mind and let me know if you need more help with this!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
I see sleep history. All you are doing is giving me back the FAQ. I
already read that. What is considered too low on the battery?

--
Bill Drew
----------------------------------
Web: BillDrewLibrarian.wordpress.com
Email: bill.drew@gmail.com





The views expressed in this email are those of the author and do not
necessarily reflect the official policy or position of Goldbelt C6, the Air
Force, the Department of Defense, or the U.S. Government.
Best Answer
0 Votes